Shipping Policy

Maaz Distribution Network is committed to providing reliable and efficient delivery services for grocery stores, restaurants, retailers, and food service businesses throughout the Midwest. We understand the importance of timely deliveries and work hard to ensure your products arrive in excellent condition.

Order Processing

Orders placed through our website are reviewed and processed during normal business hours. Once an order is received, our team verifies product availability and coordinates the necessary logistics for fulfillment and delivery.

Most orders are processed within 1–2 business days. Processing times may vary during holidays, peak seasons, promotional events, or due to product availability.

Submitting an order through our website does not guarantee immediate shipment. A member of our team may contact you to confirm order details, inventory status, pricing, or delivery arrangements before final processing.

Shipping Coverage

Maaz Distribution Network primarily serves businesses throughout the Midwest region of the United States. Our delivery services are designed to support grocery stores, supermarkets, restaurants, convenience stores, and food service operations with dependable access to premium halal and international food products.

At this time, shipping availability may vary depending on your location and the products ordered. Customers outside our standard service area are encouraged to contact us to discuss potential delivery options.

Delivery Information

Delivery schedules are based on product availability, order volume, and destination. Estimated delivery times may vary depending on your location and the size of your order.

While we strive to meet all estimated delivery windows, unexpected circumstances such as severe weather, transportation delays, carrier issues, or other events beyond our control may affect shipping times.

Customers are responsible for ensuring that someone is available to receive and properly store perishable or frozen products upon delivery.

Product Handling

Many of the products offered by Maaz Distribution Network require careful handling and temperature control. We take appropriate measures to maintain product quality during transportation; however, customers should inspect all shipments promptly upon arrival.

If you believe your order was damaged during transit or you received incorrect items, please contact our customer support team within 48 hours of delivery. Providing photographs and order details will help us investigate and resolve the issue quickly.

Shipping Charges

Shipping fees, if applicable, are calculated based on factors such as order size, delivery location, and special handling requirements. Any applicable shipping charges will be communicated during the ordering process or by our sales team before the order is finalized.

Contact Us

If you have questions about shipping, delivery availability, or the status of your order, our team is here to help.

Maaz Distribution Network
11235 Franklin Ave
Franklin Park, IL 60131

Phone: (833) 492-2442

We appreciate your business and look forward to serving your wholesale food distribution needs throughout the Midwest.